Menu object - Phrases tab

The Menu object Phrases tab shows the IVR Phrases that belong to a chosen IVR menu. This is where you indicate whether a phrase file should be enabled, i.e. whether a phrase file should be uploaded or not.

This is where you can synchronize so-called timers between the phrases and exits that are connected, within the same menu object.

Select a row, and right click to open the menu where you choose whether to copy timers to, or from, another exit.

An icon next to the tab title is seen if there is a timer for any of the phrases. The same icon is also seen for each phrase with a timer, next to the check box in the Active column.

In the Phrase recording tab, you can also

• exchange phrase file,
• listen to the stored phrase file,
• download the phrase file and save it locally, and
• open the phrase database.

In the bottom part of the window, in the Phrase timers tab, you can add, edit and remove timers for each phrase object.